FAQ : Frequently asked questions
How can I solicit the assistance of the Centre national de ressources Robert Laplane?
The Centre may be contacted during the secretary’s office opening hours, from Monday to Friday between 9:30 and 13:00, or between 13:30 and 17:30:
- by telephone: +33 1 45 89 13 16
- by email: firstname.lastname@example.org
Who can solicit the assistance of the Centre de ressources?
Anyone can call the Centre: the person with rare disabilities themselves, their family or close relations, the establishment in which they are cared for, or the private practitioners offering them support. Please note, however, that the Centre only intervenes with the agreement of the disabled person themselves, or with the agreement of their parents, if that person is a child.
What will happen if I am looking to make an initial enquiry?
In the case of an initial enquiry, the secretary’s office will ask you for certain administrative information and take down the details of your enquiry. One of the team’s professionals will call you thereafter, before no longer than one month, to discuss the current situation, your enquiry, and the child or adult’s life trajectory. At a later stage, an overview meeting involving the Centre’s doctor will take place, in order to put a response strategy into place. You will be recontacted by the professional thereafter.
Does the Centre de ressources perform medical check-ups?
The Centre Robert Laplane is not a consultation service as you would find in a hospital. Depending on the case, it may be led to make further observations or have further observations made.
Are the interventions of the Centre de ressources charged by fee?
The Centre de ressources offers its services for free. For medico-social establishments, it may be possible to obtain a partial reimbursement of transport expenses following discussion with the management.
Do professionals from the Centre de ressources perform external visits?
According to the case, professionals may have cause to perform an external visit anywhere in France. Whether this is necessary is assessed on a case-by-case basis.